Shipping & Policies
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- Europe : 9 - 14 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
See item details for return and exchange eligibility.
I gladly accept returns, exchanges, and cancellations
Request a cancellation within: 2 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Questions about your order?
Please contact me if you have any problems with your order.
Frequently Asked Questions
How to ship items back for resizing or return?
The items should be shipped by Registered post only - no Express post - no EMS - otherwise they are stopped by Israeli customs and charged high costs.
Therefore items not sent by Registered post only will be returned to sender by the Post.
Please contact us for more details before shipping back.
Wholesale availability
We offer products wholesale.